How do I find deals and specials?

When ordering online from your local store location, look under hot deals for special offers and promotions.

How do I get in touch with someone about my order?

We recommend contacting the Marco’s Pizza location you ordered from for assistance.

Where can I find the menu?

You can find our menu at https://www.marcos.com/menu/

I canceled my online order, but the charge still shows on my account.

When an order is placed, there is a pre-authorization hold that will appear as a pending transaction on your account. It can take 3-5 business days for the refund to process depending on the financial institution’s policy. If the refund has not been completed after this timeframe, contact the store from which you ordered or your financial institution for more information.

Where can I find a list of store locations and hours?

You can find our locations and store hours at: https://www.marcos.com/locations/

Where can I find nutritional information?

You can check out nutritional and allergen information at http://www.nutritionix.com/marcos-pizza/portal.

Are Pizza Bowls Gluten free?

Build-Your-Own Pizza Bowls are customizable so this product can be made with toppings that do not include gluten but it is prepared in our kitchen where gluten is present. For this reason, we cannot ensure its safety for those with Celiac disease or severe gluten allergies. A note about our toppings: Meatballs, steak, romesan, and roma seasonings contain wheat and should not be ordered by gluten-sensitive customers.

Are Pizza Bowls Keto?

Due to the sugar content in the pizza sauce, Pizza Bowls do not fall into the standard Keto Diet. Customers can choose to order a Build-Your-Own Pizza Bowl without the sauce to have a more Keto-friendly Pizza Bowl experience

Why isn’t my store offering a specific item?

Because our stores are locally owned and operated, pricing and participation varies across locations. Please contact your local Marco’s Pizza location for further information.

Where can I purchase Marco’s gift cards?

Gift Cards can be purchased in-store or at https://marcos.cashstar.com/store/recipient?locale=en-us

How can I check my gift card balance?

Gift Cards balance can be checked at https://marcos.cashstar.com/self_service/v2/register/

When will my recipient receive their eGift Card?

Your eGift Card will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGift Cards are sent within an hour of the purchase transaction. For future delivery, eGift Cards are sent on the morning of the scheduled delivery date. Please visit https://www.marcos.com/giftcard/ for more about eGift Cards.

When does the eGift Card expire?

There is no expiration date on your Marco’s Pizza eGift Card.

How do I sign up for Marco’s Rewards program?

To sign up for email offers and rewards please visit https://www.marcos.com/email-club/

How do I earn rewards points?

For every $1.00 spent you earn 1 point, based on your pre-taxed total. Points cannot be earned on purchases of alcohol or gift cards, purchase of products as part of a school challenge or other promotional/fundraiser event, or any orders placed through third-party delivery platforms (e.g. DoorDash). When you reach 100 points you will be issued a $10 certificate that can be redeemed at any Marco’s Pizza® store. Upon redemption, the certificate will not be applied toward any applicable taxes, delivery charges, or delivery minimums associated with the order.

How do I see my rewards points balance?

Your Marco’s Pizza account houses your Marco’s Loyalty Rewards meter, which tracks your points balance. Sign in and view your current Rewards status at www.marcos.com

Do rewards points expire?

Loyalty rewards points never expire.

Does Marco’s Pizza offer a birthday reward?

Sign up for the Marco’s Pizza email list and get a birthday coupon for a free small One topping Pizza.

Do Loyalty Coupons expire?

Loyalty coupons expire 30 days from the date they were issued.