G P
★★★☆☆(3/5)
Mar 24, 2025
After placing an order well in advance, I waited for over 45 minutes only to be informed that my pizza was still not ready. I’m quite confused, as this seems like an unreasonable amount of time to wait for an order.
What concerns me further is the condition in which the pizza was handed to me. It appeared that the pizza was placed in the box without being properly inspected first. This raises questions about the attention to detail and, more importantly, whether basic food safety guidelines are being followed.
It’s hard to imagine how a business could thrive if such operational lapses continue. I sincerely hope you take this feedback seriously and make the necessary improvements to ensure future customers don’t face similar issues.
****Update****
The owner reached out to me and was very apologetic. During my first time experience with Marco's Pizza, she assured me they would make things right. Because of this, I’m updating my review to reflect a higher rating. Thank you for your understanding.
