J
★★★★★(5/5)
Dec 2, 2025
Love ordering pizza on a holiday weekend and watching movies with my family. I ordered 3XLarge but someone forgot to put in the pepperoni in one of my pizzas that I ordered online. It's ok for a small mistake. So I called right away and they are so quick to recover, replace, and deliver since I ordered delivery tonight. Delivery driver was VERY nice and when I called a girl answered and she just focused on what to reorder for me and there was absolutley NO arguing back & forth. I was not upset. I know mistakes can happen and I know they are busy and working hard. Some other places the employees like to make an argument out of everything instead of resolving the issue to make it right. (I am tired of seeing that kind of treatment in other places of employment.) I thought it was funny to me because I didn't realize it till after I ate one piece. 🤣 It was still good but I noticed there was no pepperoni and I know I ordered pepperoni but it was left out so I called right away and they delivered my pizza. 😁I love this pizza! Very fast and fresh on delivery. The only thing is I didn't see an option online for Canadian Bacon. I didn't see it and maybe they don't carry it but I didn't ask either. Other than that, the service is awesome! People, if you order delivery don't be stingy with tipping the hard working people. They are working to pay bills too. Kuddos to the employees at Marco's Pizza in Sherwood!!! You all made me and my family so happy!!!
